Deskripsi Pekerjaan
Join our dynamic team at Inter Aneka Lestari Kimia as an IT Support Staff and become the backbone of our technological infrastructure. In this critical role, you'll provide comprehensive technical support to ensure seamless operations across hardware, software, and network systems. We're seeking a proactive problem-solver who thrives in fast-paced environments and can deliver exceptional user experiences. This position offers the opportunity to work with cutting-edge technologies while supporting our company's digital transformation initiatives. If you're passionate about technology and committed to maintaining operational excellence, we encourage you to apply and grow your career with us.
Tanggung Jawab
- Diagnose and resolve hardware, software, and network issues efficiently
- Install, configure, and maintain computer systems and peripherals
- Provide remote and on-site technical support to employees
- Document technical procedures and create user guides
- Monitor system performance and implement security protocols
- Collaborate with IT team on infrastructure upgrades
- Train users on new technologies and best practices
Kualifikasi
- Bachelor's degree in IT, Computer Science, or related field
- 1-2 years of technical support experience
- Proficiency in Windows/Linux systems and network troubleshooting
- Strong analytical and problem-solving abilities
- Excellent communication and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and in a team environment