Deskripsi Pekerjaan
Join Jaya Digital Property as a Jr. CRM Specialist and become a key player in driving our marketing success! In this dynamic role, you'll leverage cutting-edge CRM tools to optimize customer journeys, enhance engagement, and boost transaction rates. You'll collaborate closely with our marketing team to implement data-driven strategies that transform raw customer data into actionable insights. This position offers hands-on experience with CRM platforms while supporting end-to-end business processes—from campaign execution to performance analysis. If you're passionate about customer relationship management and eager to contribute to a growing digital property company, this is your opportunity to make a tangible impact.
Tanggung Jawab
- Manage and maintain CRM systems to ensure data accuracy and operational efficiency
- Support marketing campaigns by segmenting audiences and personalizing communications
- Analyze customer behavior data to identify upselling and cross-selling opportunities
- Generate performance reports on CRM metrics and campaign effectiveness
- Collaborate with sales and marketing teams to align CRM strategies with business goals
- Train team members on CRM tools and best practices
- Continuously optimize CRM workflows to enhance customer experience
Kualifikasi
- Bachelor's degree in Marketing, Business, or related field
- 1-2 years of experience with CRM platforms (Salesforce, HubSpot, or similar)
- Strong analytical skills with attention to detail
- Excellent written and verbal communication abilities
- Proficiency in data analysis tools (Excel, Google Analytics)
- Basic understanding of digital marketing principles
- Ability to work collaboratively in fast-paced environments