Deskripsi Pekerjaan
Join INSPI Philippines as a Junior Affiliate Assistant and launch your career in digital marketing! This entry-level role offers the perfect opportunity to develop expertise in affiliate marketing while providing exceptional customer experiences. You'll be the frontline ambassador for our e-commerce platforms, delivering professional chat support to affiliates and customers across multiple channels. Gain hands-on experience in campaign optimization, relationship management, and digital communications while working with a dynamic team dedicated to excellence. This position is ideal for recent graduates or early-career professionals passionate about e-commerce and customer engagement. At INSPI Philippines, we foster a collaborative environment where your growth is prioritized through continuous learning and mentorship. If you're ready to build foundational marketing skills while making a tangible impact, this role is your gateway to a thriving career in affiliate marketing.
Tanggung Jawab
- Provide timely and professional chat support to affiliates and customers across all e-commerce platforms
- Resolve inquiries, troubleshoot issues, and ensure seamless customer experiences
- Assist in managing affiliate relationships and tracking campaign performance metrics
- Collaborate with marketing teams to optimize affiliate promotions and content
- Maintain accurate documentation of interactions and support tickets
- Stay updated on product knowledge and company policies
- Identify process improvement opportunities for support operations
- Participate in training sessions to enhance technical and communication skills
Kualifikasi
- Bachelor's degree in Marketing, Business, Communications, or related field
- Excellent written and verbal communication skills in English and Filipino
- Proficiency with chat tools and customer support software
- Basic understanding of affiliate marketing concepts and e-commerce platforms
- Strong problem-solving abilities and attention to detail
- Customer-focused mindset with service-oriented attitude
- Ability to multitask in a fast-paced digital environment
- Fresh graduates or candidates with up to 1 year of relevant experience encouraged