Deskripsi Pekerjaan
Are you a commercially savvy professional with a passion for building lasting business relationships? Our company is seeking a high-performing Key Account Manager to join our team in Jakarta. In this pivotal role, you will serve as the primary point of contact for our most valued clients, acting as a strategic partner to drive long-term business growth and satisfaction.
You will be responsible for identifying new opportunities within existing accounts, navigating complex stakeholder environments, and ensuring that our solutions continue to add measurable value. The ideal candidate is a proactive communicator with a strong sales background, capable of transforming client feedback into actionable business insights.
Join a dynamic team where your contributions directly influence our market presence and client retention strategies. We value autonomy, results-driven decision-making, and a commitment to excellence in every client interaction.
Tanggung Jawab
- Develop and execute strategic account plans to achieve sales targets and maximize client retention.
- Act as the primary bridge between the client and internal cross-functional teams to ensure seamless service delivery.
- Conduct regular business reviews with key stakeholders to identify pain points and propose value-added solutions.
- Monitor market trends and competitor activities to maintain a competitive advantage within the industry.
- Negotiate contract renewals and upsell additional services to expand the scope of current accounts.
- Maintain high levels of client satisfaction through consistent communication and proactive problem-solving.
- Analyze account data and sales performance metrics to forecast revenue and report on account health.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 3-5 years of proven experience in Key Account Management or strategic B2B sales.
- Strong interpersonal skills with a demonstrated ability to build rapport with C-level executives.
- Excellent negotiation and presentation skills, with a track record of closing high-value deals.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office suite.
- Strong analytical mindset with the ability to interpret sales data and market insights.
- Fluent in both Indonesian and English, with excellent verbal and written communication abilities.