Deskripsi Pekerjaan
Are you a strategic leader with a passion for driving growth in the digital C2C ecosystem? PT Rama Digital Teknologi Nusantara is seeking a dynamic Key Account Manager (C2C Business) to spearhead our merchant growth initiatives. In this pivotal role, you will be the bridge between our business strategy and our seller community, driving performance, optimizing user experience, and ensuring we hit our ambitious sales targets.
As our Key Account Manager, you will lead a dedicated team to identify high-potential sellers, provide data-driven consultancy to improve their business metrics, and foster long-term partnerships. We are looking for an analytical thinker who thrives in a fast-paced environment and possesses a deep understanding of market trends, e-commerce behavior, and customer relationship management.
Join our team in Jakarta Selatan and play a key role in shaping the future of digital commerce in Indonesia. You will have the opportunity to work with cutting-edge tools, collaborate with cross-functional teams, and make a tangible impact on our company's market position.
Tanggung Jawab
- Develop and execute comprehensive growth strategies for high-value C2C sellers to maximize platform revenue.
- Lead and mentor a team of Account Managers to ensure operational excellence and consistent target achievement.
- Analyze seller performance data to provide actionable insights and strategic recommendations for business improvement.
- Build and maintain strong, long-term relationships with key partners to ensure high levels of merchant satisfaction and platform loyalty.
- Identify emerging market trends and competitive landscape shifts to stay ahead of the curve.
- Collaborate with product and marketing teams to implement campaigns that drive seller engagement and transaction volume.
- Conduct regular business reviews with stakeholders to track KPIs and identify opportunities for optimization.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum 3-5 years of experience in Account Management, Business Development, or Sales, preferably in the e-commerce or digital startup industry.
- Proven track record of managing C2C or B2B client portfolios and achieving sales targets.
- Strong leadership skills with experience in guiding and developing high-performing teams.
- Exceptional analytical skills with proficiency in Microsoft Excel and data visualization tools.
- Excellent communication, negotiation, and interpersonal skills in both Indonesian and English.
- Ability to thrive in a fast-paced, target-driven, and highly dynamic working environment.