Deskripsi Pekerjaan
Join Lazada's dynamic e-commerce team as a Key Account Manager specializing in Groceries and Multi-Category products. In this pivotal role, you will drive strategic initiatives that shape our market presence and customer experience in Singapore's competitive retail landscape. You'll develop, execute, and exceed cluster, promotion, and campaign goals while building strong relationships with key stakeholders. This position offers the opportunity to work at the intersection of technology and retail, where your insights will directly impact business growth and customer satisfaction. If you're a strategic thinker with a passion for e-commerce and retail innovation, Lazada provides the perfect platform to advance your career while contributing to Southeast Asia's leading online marketplace.
Tanggung Jawab
- Develop and implement strategic account plans to achieve sales targets and business objectives in the grocery and multi-category segments
- Build and maintain strong relationships with key stakeholders, including suppliers, distributors, and internal cross-functional teams
- Execute and optimize promotional campaigns and marketing initiatives to drive customer acquisition and retention
- Analyze market trends, consumer behavior, and competitor activities to identify growth opportunities
- Monitor and evaluate campaign performance, making data-driven adjustments to maximize ROI
- Collaborate with product, marketing, and operations teams to ensure seamless execution of strategies
- Prepare regular performance reports and strategic recommendations for senior leadership
Kualifikasi
- Bachelor's degree in Business, Marketing, Supply Chain, or related field
- Minimum 5 years of experience in account management, sales, or retail category management
- Proven track record of achieving sales targets and driving business growth in e-commerce or retail
- Strong analytical skills with ability to interpret market data and consumer insights
- Excellent communication, negotiation, and stakeholder management abilities
- Proficiency in CRM systems, data analysis tools, and e-commerce platforms
- Deep understanding of Singapore's grocery and multi-category retail landscape
- Ability to thrive in fast-paced, dynamic environment with multiple priorities