Deskripsi Pekerjaan
Join our dynamic team at Mos Laundry as a Laundry Supervisor and take your career to the next level! We are seeking a motivated and experienced professional to oversee our daily laundry operations, ensuring exceptional service delivery and customer satisfaction.
As a Laundry Supervisor, you will play a crucial role in maintaining the highest standards of service, managing staff, optimizing operational efficiency, and driving continuous improvement. Your expertise will directly contribute to our reputation as a premium laundry service provider in Sleman, DI Yogyakarta.
We offer a competitive salary package and a supportive work environment where your contributions are valued. If you have a passion for excellence and a proven track record in laundry operations management, we encourage you to apply.
Tanggung Jawab
- Oversee daily laundry operations, including washing, drying, and ironing processes
- Manage and coordinate courier activities for pickup and delivery services
- Train, supervise, and evaluate laundry staff performance
- Ensure all operations comply with quality standards and safety protocols
- Implement strategies to enhance customer satisfaction and service quality
- Monitor inventory levels and order supplies as needed
- Address and resolve customer complaints in a timely and professional manner
- Maintain accurate records of operations and financial performance
Kualifikasi
- Proven experience as a Laundry Supervisor or similar supervisory role
- Strong knowledge of laundry operations, equipment, and procedures
- Excellent leadership and team management skills
- Ability to work efficiently in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Good communication and interpersonal skills
- Attention to detail and commitment to quality
- Basic financial management skills for budget oversight