Deskripsi Pekerjaan
Join our vibrant team at Le Ding Ding Surabaya as a Live Host and become the heart of our guest experience! We're seeking charismatic individuals to create unforgettable moments through engaging interactions, dynamic energy, and exceptional service. As a key ambassador of our brand, you'll drive customer satisfaction while working flexible shifts that fit your lifestyle. Whether greeting guests with enthusiasm during morning shifts (08:00-16:00), managing peak hours in the afternoon (16:00-00:00), or maintaining the atmosphere during late-night operations (00:00-08:00), you'll play a crucial role in our success. This role offers competitive compensation in a dynamic environment where your personality shines. If you're aged 20-30 and thrive in fast-paced settings, we invite you to bring your unique flair to our team!
Tanggung Jawab
- Deliver warm, personalized greetings to all guests upon arrival
- Manage seating arrangements and waitlists efficiently during peak hours
- Engage guests with lively entertainment and interactive experiences
- Coordinate with service staff to ensure seamless guest flow
- Upsell promotional items and special offers to enhance revenue
- Address guest inquiries and resolve concerns promptly
- Maintain venue cleanliness and ambiance standards
- Collaborate with team members to create a cohesive guest journey
Kualifikasi
- Age between 20-30 years
- Exceptional verbal communication and interpersonal skills
- Previous customer service or hospitality experience preferred
- Ability to work flexible shifts (morning/afternoon/night)
- Outgoing personality with strong stage presence
- Quick problem-solving abilities under pressure
- Basic computer literacy for reservation systems
- Positive attitude and team-oriented mindset