Deskripsi Pekerjaan
Are you a dynamic leader with a passion for e-commerce and live streaming? LITTLE PALMERHAUS is looking for an energetic and detail-oriented Live Stream Coordinator to join our operations team in Karawaci. As we continue to scale our digital presence, you will play a pivotal role in ensuring our live broadcast operations run seamlessly while maximizing host engagement and sales conversions.
In this role, you will be the backbone of our live stream studio, overseeing day-to-day operations, monitoring broadcast quality, and evaluating host performance to drive consistent growth. If you are data-driven, creative, and thrive in a fast-paced environment, we want to hear from you!
Tanggung Jawab
- Lead and supervise the daily operations of live streaming sessions across various platforms.
- Monitor live performance metrics to ensure target KPIs and conversion goals are met.
- Evaluate host performance and provide constructive feedback to improve engagement and sales techniques.
- Collaborate with the marketing team to coordinate scripts, product focus, and promotional schedules.
- Troubleshoot technical issues in real-time to ensure zero downtime during broadcasts.
- Prepare post-session reports analyzing viewership, retention, and sales data.
- Implement operational improvements to streamline the broadcasting workflow.
Kualifikasi
- Bachelor’s degree in Business, Communications, Marketing, or a related field.
- Minimum 1-2 years of experience in live streaming operations, e-commerce, or digital sales.
- Deep understanding of live stream platforms (e.g., TikTok Shop, Shopee Live, Tokopedia Play).
- Strong leadership and team management skills with a focus on performance coaching.
- Excellent analytical skills, with the ability to interpret data and translate it into actionable improvements.
- Strong communication skills in both Bahasa Indonesia and English.
- Ability to work flexible hours, including weekends or evenings, based on campaign requirements.