Deskripsi Pekerjaan
Join MR.DIY as our Manager, E-Commerce and lead our digital transformation journey! As a key member of our Marketing & Communications team, you will be responsible for overseeing and optimizing our online retail operations. This is an exciting opportunity to shape our e-commerce strategy, drive online sales growth, and enhance the digital shopping experience for our customers across Malaysia.
MR.DIY is Malaysia's leading home improvement and lifestyle retailer, and we're looking for a dynamic E-Commerce Manager to help us expand our digital footprint. You will have the opportunity to work with cutting-edge e-commerce platforms, develop innovative digital marketing strategies, and lead a team of dedicated professionals in achieving our online business objectives.
If you're passionate about e-commerce, have a proven track record of driving online sales, and thrive in a fast-paced retail environment, we invite you to apply for this exciting opportunity to join our growing team.
Tanggung Jawab
- Develop and implement comprehensive e-commerce strategies to drive online sales growth and market share
- Oversee day-to-day operations of the company's e-commerce platforms, including website management, product listings, and inventory coordination
- Analyze website traffic, sales data, and customer behavior to identify opportunities for optimization and improvement
- Lead and manage the e-commerce team, providing guidance, mentorship, and performance feedback
- Collaborate with marketing, merchandising, and supply chain teams to ensure seamless online shopping experience
- Monitor industry trends, competitor activities, and emerging technologies to keep MR.DIY at the forefront of e-commerce innovation
- Develop and manage digital marketing campaigns to increase website traffic, conversion rates, and customer acquisition
- Establish and track KPIs for e-commerce performance, reporting on progress to senior management
Kualifikasi
- Bachelor's degree in Marketing, Business, E-Commerce, or related field; MBA or advanced degree is a plus
- Minimum of 5-7 years of experience in e-commerce management, with at least 3 years in a leadership role
- Proven track record of driving online sales growth and improving conversion rates
- Strong understanding of e-commerce platforms, including Magento, Shopify, or similar systems
- Experience with digital marketing strategies, including SEO, SEM, social media, and email marketing
- Excellent analytical skills with the ability to interpret data and make data-driven decisions
- Strong leadership abilities with experience managing and developing teams
- Excellent communication, negotiation, and interpersonal skills