Deskripsi Pekerjaan
Are you a dynamic, results-driven professional with a deep understanding of the travel and hospitality industry, particularly within the premium segment? Trip.com Group, a global leader in travel services and technology, is seeking an experienced Market Manager for Premium Hotels to join our high-performing team in Singapore. This is a unique opportunity to contribute to rapid business growth, drive significant worldwide impact, and advance your career within one of the most innovative travel tech companies globally.
In this pivotal role, you will be responsible for strategically managing and expanding our portfolio of high-value, premium hotel partners across Singapore. You will act as a key liaison, building and nurturing strong, long-term relationships with hoteliers to optimize their performance on our platforms. Your core mission will involve driving revenue growth, increasing market share, and ensuring Trip.com Group remains the preferred partner for premium accommodations in the region.
We are looking for an individual who excels at negotiation, possesses sharp analytical capabilities, and has a proven track record in strategic account management within the hospitality or online travel agency (OTA) sector. If you are passionate about leveraging technology to transform the travel experience, thrive in a fast-paced international environment, and are eager to seize abundant career opportunities, Trip.com Group offers a vibrant culture and the resources to help you succeed. Join our global travel tech team and make a tangible difference in how millions explore the world!
Tanggung Jawab
- Develop and execute strategic plans to onboard and grow premium hotel partnerships across Singapore, maximizing revenue and market share for Trip.com Group.
- Cultivate and maintain strong relationships with key stakeholders and decision-makers within the premium hotel segment.
- Negotiate competitive commercial terms, contracts, and marketing initiatives with hotel partners to ensure mutual benefit and profitability.
- Analyze market trends, competitor activities, and performance data to identify growth opportunities and inform strategic decisions.
- Provide expert consultation to hotel partners on yield management, content optimization, and promotional strategies to enhance their visibility and bookings.
- Collaborate cross-functionally with internal teams including marketing, product, and operations to align strategies and deliver seamless partner experiences.
- Monitor and report on key performance indicators (KPIs) for assigned premium hotel accounts, implementing corrective actions as needed.
- Represent Trip.com Group at industry events, fostering networking opportunities and reinforcing our brand presence.
Kualifikasi
- Bachelor's degree in Business, Marketing, Hospitality Management, or a related field.
- Minimum of 5 years of experience in market management, key account management, sales, or business development within the hospitality or online travel agency (OTA) sector.
- Demonstrable experience specifically managing premium hotel accounts or a strong understanding of the luxury hospitality market in Singapore.
- Proven track record of achieving and exceeding revenue targets and strategic partnership goals.
- Excellent negotiation, communication, and interpersonal skills with the ability to build rapport at all levels.
- Strong analytical skills, with the ability to interpret data and translate insights into actionable strategies.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
- Fluent in English; proficiency in additional local languages (e.g., Mandarin) is a strong plus.