Deskripsi Pekerjaan
Are you a detail-oriented professional looking to kickstart your career in the finance sector? South Asialink Finance Corporation is seeking a dynamic and organized Marketing Assistant to join our growing team in Urdaneta City. In this pivotal role, you will serve as the bridge between our financial services and our valued clients. You will be responsible for reviewing loan applications, verifying submitted documents, and providing exceptional customer support through various channels. This is a fantastic opportunity for an aspiring professional to gain hands-on experience in loan processing and customer relations while supporting our marketing initiatives.
Our ideal candidate is proactive, communicative, and possesses a strong commitment to accuracy. You will assist in monitoring the status of loan applications, ensuring timely updates for customers, and managing inquiries via phone, email, and walk-ins. If you are looking for a stable and rewarding full-time role where your organizational skills will directly impact business operations, we want to hear from you.
Tanggung Jawab
- Review and process incoming loan applications with high attention to detail.
- Verify submitted documents to ensure compliance and accuracy.
- Monitor the status of loan applications and provide timely updates to customers.
- Assist customers via phone, email, and in-person walk-ins to resolve inquiries.
- Support the marketing team in maintaining accurate client records and databases.
- Collaborate with internal departments to streamline the application workflow.
- Handle customer complaints professionally and escalate issues when necessary.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, or related field.
- Strong verbal and written communication skills in English.
- Excellent organizational and time-management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Previous experience in customer service or loan processing is preferred.
- Ability to work in a fast-paced environment and meet deadlines.
- High level of integrity and confidentiality.