Deskripsi Pekerjaan
Join Myosotis Hairstylist as a Marketplace Administrator and become part of our innovative beauty ecosystem. We're seeking a detail-oriented professional to manage our digital marketplace operations while fostering a creative and collaborative work environment. This role offers unparalleled career development opportunities in the dynamic beauty and e-commerce sector. You'll be instrumental in streamlining vendor relationships, optimizing platform performance, and enhancing customer experiences. Our fast-paced environment encourages continuous learning and professional growth, making it ideal for ambitious individuals passionate about digital transformation in the beauty industry.
Tanggung Jawab
- Oversee daily marketplace operations including vendor onboarding and performance monitoring
- Manage inventory synchronization and product listings across digital platforms
- Handle customer inquiries, resolve issues, and maintain high satisfaction metrics
- Analyze marketplace data to identify trends and implement growth strategies
- Coordinate with marketing teams to execute promotional campaigns
- Ensure platform compliance with marketplace policies and regulations
- Develop and maintain vendor relationships through regular communication
- Optimize user experience through A/B testing and feedback implementation
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field
- Minimum 2 years in e-commerce or marketplace administration
- Proficiency in data analysis tools (Google Analytics, Excel)
- Strong communication and negotiation skills
- Experience with marketplace platforms (Shopee, Tokopedia, etc.)
- Ability to multitask in fast-paced environments
- Detail-oriented with problem-solving aptitude
- Familiarity with beauty industry trends preferred