Deskripsi Pekerjaan
Are you a dynamic professional with a passion for driving retail growth and merchant success? Transportation Solutions Indonesia is looking for a proactive Mart Merchant Partner Associate to join our team in Balikpapan. In this contract role, you will act as a vital bridge between our internal teams and our retail partners, ensuring that our promotional strategies are executed flawlessly to maximize merchant performance.
You will collaborate closely with Marketing, Operations, and Business Development departments to align on campaign goals and oversee the successful deployment of marketing initiatives. If you are detail-oriented, have strong communication skills, and enjoy working in a fast-paced environment, this is an excellent opportunity to help shape the merchant ecosystem in the Kalimantan region.
Tanggung Jawab
- Collaborate with internal stakeholders, specifically the Marketing team, to align on regional promotional strategies and campaign objectives.
- Coordinate the end-to-end deployment of marketing assets and programs at the merchant level.
- Act as the primary point of contact for retail partners to ensure seamless operational integration.
- Monitor and analyze the performance of marketing campaigns, providing actionable insights for improvement.
- Support merchant onboarding and training regarding new platform features or promotional tools.
- Resolve merchant inquiries or operational blockers effectively to maintain high partner satisfaction.
- Develop and maintain strong relationships with key merchant accounts in the Balikpapan area.
- Prepare regular reports on merchant engagement and campaign efficacy for management review.
Kualifikasi
- Bachelor’s degree in Business, Marketing, Communication, or a related field.
- Minimum 1-2 years of experience in merchant partnership, account management, or retail operations.
- Strong interpersonal and communication skills, with the ability to influence and negotiate effectively.
- Proficiency in data analysis tools (Excel/Google Sheets) and project management platforms.
- Excellent understanding of the retail landscape and promotional marketing mechanics.
- Ability to work independently in a contract-based, target-driven environment.
- Fluency in Bahasa Indonesia and professional proficiency in English.
- Must be based in or willing to work from Balikpapan, Kalimantan Timur.