Deskripsi Pekerjaan
Are you a driven sales professional with a passion for helping small businesses grow? Staffinc Group is seeking a highly motivated Merchant Success Executive to join our team in Lampung Tengah. In this role, you will be the face of our company, responsible for onboarding local UMKM (Micro, Small, and Medium Enterprises) and driving the adoption of modern payment solutions.
As a Merchant Success Executive, you will identify new business opportunities, educate merchants on the benefits of our EDC (Electronic Data Capture) systems, and ensure a seamless integration into their daily operations. We are looking for someone who thrives in a field-based role, possesses excellent communication skills, and is dedicated to hitting performance targets while delivering top-tier service to our merchant partners.
If you are looking to accelerate your sales career, build strong professional networks, and make a tangible impact on the local economy in Lampung, we want to hear from you!
Tanggung Jawab
- Proactively prospect and identify new UMKM/merchant leads within the Lampung Tengah area.
- Conduct direct field visits to present and demonstrate the benefits of our EDC payment solutions.
- Manage the end-to-end sales process, from initial prospecting to successful installation and merchant activation.
- Provide comprehensive product training to merchants to ensure they can operate the EDC devices effectively.
- Build and maintain strong, long-term relationships with merchants to ensure high retention and satisfaction.
- Achieve and exceed monthly sales targets and key performance indicators (KPIs) set by the management.
- Report daily activities and sales progress accurately through the company's internal reporting system.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent; Diploma or Bachelor’s degree is a plus.
- Proven experience in field sales, direct sales, or business development, preferably within the fintech or FMCG sector.
- Strong understanding of the local market and business landscape in Lampung Tengah.
- Exceptional communication, negotiation, and interpersonal skills.
- Highly self-motivated, disciplined, and capable of working independently in the field.
- Possess a valid driver’s license (SIM C) and have access to a personal motorcycle.
- Tech-savvy with a basic understanding of digital payment technologies.