Deskripsi Pekerjaan
Staffinc Group is seeking a highly motivated Merchant Success Executive to drive merchant acquisition and growth in Merangin, Jambi. In this dynamic role, you'll identify and onboard new UMKM (Micro, Small, and Medium Enterprises) for our EDC (Electronic Data Capture) payment solutions, expanding our merchant network while ensuring exceptional customer experiences. You'll be instrumental in fostering long-term partnerships, educating merchants on payment technology benefits, and supporting their operational success. This position offers a competitive salary package and the opportunity to make a tangible impact in Indonesia's digital payment ecosystem.
Tanggung Jawab
- Identify and onboard new UMKM merchants for EDC payment system installation
- Develop and execute merchant acquisition strategies in the Jambi region
- Conduct market research to identify potential business partners
- Provide comprehensive product training and ongoing support to merchants
- Monitor merchant performance and implement retention strategies
- Collaborate with cross-functional teams to ensure seamless implementation
- Track sales metrics and contribute to team KPI achievement
Kualifikasi
- Proven experience in sales, business development, or merchant acquisition
- Strong understanding of UMKM sector and local business landscape
- Excellent communication and negotiation skills
- Familiarity with payment systems or financial technology
- Ability to work independently and meet sales targets
- Customer-focused mindset with problem-solving abilities
- High school diploma or bachelor's degree preferred