Deskripsi Pekerjaan
Join Staffinc Group as a Merchant Success Executive for Buku Warung, Indonesia's leading SME banking platform. This dynamic sales role empowers you to transform small businesses through innovative financial solutions. You'll become the trusted advisor for merchants, driving adoption and growth while building lasting relationships in Indonesia's vibrant SME ecosystem. Leverage your sales expertise to champion Buku Warung's digital banking tools, helping entrepreneurs streamline operations and expand their reach. This opportunity offers competitive compensation and the chance to make tangible impact in fintech innovation.
Tanggung Jawab
- Build and maintain strong merchant relationships through proactive engagement and needs assessment
- Drive sales of Buku Warung's financial products to achieve monthly KPIs
- Onboard new merchants with comprehensive training and ongoing support
- Analyze merchant performance data to identify upsell opportunities
- Collaborate with cross-functional teams to resolve merchant issues
- Develop customized solutions addressing specific business challenges
- Monitor market trends to identify new growth opportunities
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field
- 1+ years of sales or customer success experience
- Strong communication and negotiation skills in Bahasa Indonesia
- Proficiency with CRM software and digital sales tools
- Ability to analyze merchant data and derive actionable insights
- Experience in fintech, banking, or SME sectors preferred
- Self-motivated with proven track record of meeting targets