Deskripsi Pekerjaan
Are you a high-energy professional passionate about digital transformation and merchant empowerment? Staffinc Group is currently seeking a driven Merchant Success Executive to join our team in support of the Buku Warung ecosystem in Halmahera Tengah.
In this role, you will act as the face of our platform, directly engaging with local merchants to help them optimize their business operations. You will be responsible for merchant acquisition, education, and relationship management. This is a field-based position perfect for candidates who enjoy autonomy, thrive in fast-paced sales environments, and are committed to helping small businesses grow using technology.
We are looking for individuals who are not just goal-oriented but also adept at problem-solving and building long-term trust within the community. If you have a background in sales, FMCG, or merchant acquisition and a passion for fintech, we want to hear from you!
Tanggung Jawab
- Identify, approach, and acquire new merchants within the designated territory in Halmahera Tengah.
- Educate merchants on the benefits and features of the Buku Warung platform to ensure high adoption rates.
- Maintain strong relationships with existing merchants to ensure their long-term success and platform engagement.
- Conduct regular field visits to monitor merchant activity and provide hands-on support.
- Meet and exceed daily and monthly acquisition and activation targets set by the management team.
- Collect and report market feedback to help improve product performance and strategy.
- Ensure all merchant data is accurately captured and updated in the system.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or equivalent.
- Proven experience in Sales, specifically within FMCG, Telecommunications, or Merchant Acquisition sectors.
- Must possess a valid motorcycle driving license (SIM C) and a reliable motorcycle.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- High level of resilience, self-motivation, and ability to work independently in the field.
- Familiarity with digital payment apps or merchant-facing technology is a strong plus.
- Willingness to travel extensively within the assigned coverage area.