Deskripsi Pekerjaan
Join Staffinc Group as a Merchant Success Executive for Buku Warung and become a pivotal force in empowering local businesses across Sulawesi Selatan. In this dynamic role, you'll drive merchant adoption and growth for Indonesia's leading fintech platform, directly contributing to the financial inclusion of MSMEs. Your expertise will bridge the gap between technology and commerce, helping small retailers and entrepreneurs leverage Buku Warung's digital banking solutions to streamline operations, increase revenue, and expand their customer base.
We're seeking a results-driven professional who thrives in fast-paced environments and possesses a deep passion for merchant empowerment. You'll collaborate with cross-functional teams to develop tailored strategies that enhance merchant retention and satisfaction, while identifying new market opportunities in the Bulukumba region. This position offers a unique chance to make tangible impact in Indonesia's digital economy while advancing your career in fintech sales and relationship management.
Tanggung Jawab
- Drive merchant acquisition and onboarding for Buku Warung's fintech solutions in Bulukumba
- Build and maintain strong relationships with merchants to ensure platform adoption and satisfaction
- Analyze merchant business needs and provide customized solutions to enhance operational efficiency
- Monitor merchant performance metrics and implement strategies to drive revenue growth
- Collaborate with product teams to relay merchant feedback and improve service offerings
- Develop and execute territory-specific sales plans to achieve monthly targets
- Conduct regular training sessions to maximize merchant utilization of Buku Warung tools
Kualifikasi
- Minimum Bachelor's degree in Business, Marketing, or related field
- 1-2 years of experience in sales, account management, or merchant success roles
- Proven track record of meeting/exceeding sales targets in B2B environments
- Strong understanding of fintech solutions and MSME business ecosystems
- Exceptional communication, negotiation, and problem-solving skills
- Proficiency in Bahasa Indonesia and local dialects of Sulawesi
- Ability to work independently and adapt to dynamic market conditions