Deskripsi Pekerjaan
Are you a passionate sales leader looking to empower small businesses in Indonesia? BukuWarung is seeking a high-energy Merchant Success Lead to join our expanding team in Sukabumi. In this role, you will be at the forefront of digital transformation for UMKM (Micro, Small, and Medium Enterprises), driving the adoption of our EDC payment solutions and fostering long-term merchant partnerships.
As a Merchant Success Lead, you won't just manage sales; you will lead, mentor, and inspire a field sales team to reach ambitious targets while ensuring every merchant we onboard receives world-class support. We are looking for a strategic thinker who thrives in a fast-paced environment and possesses a deep understanding of local market dynamics in Sukabumi.
Tanggung Jawab
- Lead, coach, and manage a team of field sales representatives to achieve daily, weekly, and monthly acquisition targets.
- Drive the end-to-end sales process for EDC terminal placement, from prospecting to successful installation and activation.
- Identify and capture new business opportunities within the UMKM segment in the Sukabumi region.
- Develop and maintain strong, trust-based relationships with merchant partners to ensure high retention and satisfaction.
- Analyze market trends and competitor activities to refine sales strategies and tactics.
- Prepare performance reports and provide constructive feedback to the regional management team.
- Ensure all team members adhere to company standards, professional conduct, and operational workflows.
Kualifikasi
- Bachelor’s degree in Business, Management, Marketing, or a related field.
- Minimum 3-5 years of experience in sales, with at least 1-2 years in a leadership or supervisory role.
- Proven track record of meeting or exceeding sales targets in the fintech, banking, or FMCG sectors.
- Deep understanding of the local Sukabumi business landscape and UMKM ecosystem.
- Exceptional leadership, communication, and interpersonal skills with the ability to motivate a diverse field team.
- Strong problem-solving mindset with a focus on data-driven decision-making.
- Ability to travel frequently within the assigned territory.