Deskripsi Pekerjaan
Are you passionate about creating memorable experiences and providing exceptional hospitality? We are looking for a dedicated O2 Light Host to join our esteemed team at Private Advertiser. In this role, you will serve as the primary point of contact for our guests, ensuring their visit is seamless, welcoming, and ultimately leaves them feeling restored and satisfied. You will play a vital role in our operations, bridging the gap between our guests and our wellness services.
As an O2 Light Host, you will be responsible for the front-of-house operations, including managing the reception desk, handling inquiries with a warm smile, and assisting with the check-in and check-out processes. You will maintain the pristine condition of our reception areas, ensuring they reflect our high standards of quality. We value proactive communication and a positive attitude, so you will also be expected to assist in promoting our services and managing inventory where necessary.
This is an excellent opportunity for a motivated individual to develop their career in the hospitality and wellness industry. We offer a supportive work environment and a competitive remuneration package. If you are looking for a role where you can make a real difference in guests' day, we encourage you to apply.
Tanggung Jawab
- Welcoming and greeting guests upon arrival with a warm and professional demeanor.
- Managing the reception area, including answering phones and responding to emails promptly.
- Assisting with the check-in and check-out procedures, ensuring accuracy and efficiency.
- Maintaining the cleanliness and organization of the reception lounge and waiting areas.
- Providing information about our services, products, and promotions to potential clients.
- Collaborating with the wellness team to ensure a seamless guest experience from start to finish.
- Handling cash handling and basic POS operations accurately.
Kualifikasi
- Minimum 1 year of experience in hospitality, front desk, or customer service.
- Excellent verbal communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Professional appearance and grooming standards.
- Ability to work flexible shifts, including weekends and public holidays.
- Basic computer literacy, including proficiency with Microsoft Office and POS systems.
- A genuine passion for customer satisfaction and wellness.