Deskripsi Pekerjaan
Join Outsourcey as an Order Processing Specialist and become the backbone of our customer fulfillment operations. In this vital full-time role based in Taguig City, you'll ensure seamless order lifecycle management from initial placement to final delivery. You'll collaborate with cross-functional teams to maintain accurate inventory records, resolve order discrepancies, and optimize processing efficiency. This position offers growth opportunities in a dynamic environment where precision meets customer-centric solutions. Ideal candidates thrive in fast-paced settings and possess strong organizational skills to handle high-volume transactions while maintaining exceptional service standards.
Tanggung Jawab
- Process and verify customer orders with meticulous attention to detail
- Coordinate with warehouse and logistics teams for timely fulfillment
- Resolve order discrepancies and communicate status updates to clients
- Maintain accurate order documentation in CRM systems
- Collaborate with customer service teams to enhance order experience
- Generate performance reports for continuous improvement
- Adhere to company policies and compliance standards
Kualifikasi
- High school diploma; college degree preferred
- 1+ years in order processing or customer service
- Proficiency in data entry and order management systems
- Strong problem-solving and conflict resolution abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Knowledge of inventory management principles