Deskripsi Pekerjaan
Join our dynamic team as an Outlet Manager and lead the daily operations of our prestigious salon. As the driving force behind our retail space, you'll be responsible for maximizing sales performance, mentoring junior stylists, and delivering exceptional customer experiences. This pivotal role requires a seasoned professional with a passion for the beauty industry and a proven track record in team leadership. You'll develop staff training programs, implement sales strategies, and maintain high standards of service excellence. If you thrive in fast-paced environments and have a knack for transforming teams into high-performing units, this opportunity is your next career milestone. We offer competitive compensation, professional growth opportunities, and a vibrant workplace culture that celebrates creativity and achievement.
Tanggung Jawab
- Oversee daily salon operations including staff scheduling, inventory management, and customer service standards
- Develop and execute sales strategies to meet revenue targets and KPIs
- Train and mentor junior hair stylists in technical skills, client communication, and sales techniques
- Implement staff performance reviews and professional development programs
- Manage salon budgets, expense control, and profitability analysis
- Ensure compliance with health/safety regulations and brand standards
- Build and maintain strong client relationships through personalized service
- Monitor market trends and competitor activities to identify growth opportunities
Kualifikasi
- Minimum 3 years of professional hairdressing experience
- Proven management experience in retail or service industry
- Strong leadership and team development skills
- Expert knowledge of hairdressing techniques and industry trends
- Excellent communication and interpersonal abilities
- Sales-driven mindset with track record of achieving targets
- Certification in beauty management or related field preferred
- Proficiency in salon management software and POS systems