Deskripsi Pekerjaan
Am Badar & Am Badar is seeking a detail-oriented and analytical Policy & Procedure Specialist to join our team in Jakarta Pusat. In this role, you will be the architect of our internal operational efficiency, responsible for documenting, streamlining, and maintaining robust business processes. You will collaborate with department heads to translate complex workflows into clear, actionable Standard Operating Procedures (SOPs) that ensure consistency, compliance, and excellence across our organization.
If you have a sharp eye for detail, a passion for process mapping, and the ability to simplify intricate business operations into visual flows, we invite you to help us elevate our operational framework to the next level.
Tanggung Jawab
- Analyze existing business processes and identify areas for improvement, efficiency, and risk mitigation.
- Design and maintain high-quality flowcharts, process maps, and diagrams using tools like Visio, Miro, or similar software.
- Draft, update, and manage the documentation of comprehensive SOPs for various departments.
- Conduct cross-departmental interviews to understand operational pain points and gather requirements for new procedures.
- Ensure that all policies and procedures remain aligned with current company goals and regulatory requirements.
- Monitor the implementation of new processes and provide feedback to management.
- Facilitate training sessions or knowledge-sharing workshops regarding updated procedures for staff.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, Industrial Engineering, or a related field.
- Minimum 2-3 years of proven experience in process improvement, documentation, or as an SOP Specialist.
- Expertise in flowcharting tools (Microsoft Visio, Miro, Lucidchart) and Microsoft Office Suite (especially Word and Excel).
- Strong analytical thinking and the ability to translate technical concepts into simple, readable instructions.
- Excellent communication and interpersonal skills to collaborate with stakeholders across all levels.
- High attention to detail and ability to manage multiple documentation projects simultaneously.
- Fluency in both Indonesian and English is highly preferred.