Deskripsi Pekerjaan
Clickgaming Distribution is actively seeking a dynamic and results-driven Retail Operations Executive to join our growing team in Jakarta Selatan. In this pivotal role, you will be the driving force behind our retail success, ensuring smooth day-to-day store operations and delivering an exceptional customer experience across our Indonesian outlets.
As a Retail Operations Executive, you will bridge the gap between strategic planning and on-the-ground execution. You will collaborate closely with store managers and the sales team to optimize workflows, track inventory, and implement initiatives that boost sales performance. If you have a passion for retail, a keen eye for detail, and a proactive mindset to solve operational challenges, we want you on our team.
Joining Clickgaming Distribution means becoming part of an innovative environment where your contributions directly impact our market presence. You will play a crucial role in shaping the customer journey, maintaining brand standards, and driving the continuous improvement of our retail operations. Take the next step in your career and help us redefine retail excellence in Indonesia!
Tanggung Jawab
- Oversee daily retail operations to ensure efficiency and adherence to company standards.
- Coordinate with store managers to align on sales targets, promotional activities, and inventory management.
- Monitor stock levels and coordinate with the supply chain team to prevent stockouts and overstock situations.
- Analyze sales data and customer feedback to identify areas for operational improvement and enhanced customer experience.
- Ensure all retail staff are properly trained on product knowledge, customer service, and operational procedures.
- Implement visual merchandising guidelines across all store locations to maximize product appeal.
- Prepare and present regular operational and performance reports to senior management.
Kualifikasi
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Proven experience of at least 2-3 years in retail operations, store management, or a similar role.
- Strong understanding of retail metrics, inventory management, and point-of-sale (POS) systems.
- Excellent leadership, communication, and interpersonal skills to effectively collaborate with store teams.
- Ability to analyze data and generate actionable insights to drive sales and operational efficiency.
- Highly organized with a problem-solving attitude and the ability to thrive in a fast-paced environment.
- Willingness to travel between store locations within the Jakarta area as needed.