Deskripsi Pekerjaan
Join the Global Leader in EdTech Innovation!
Algorithmics is a premier international school of programming and mathematics for children, currently empowering over 500,000 students across the globe. As we continue to scale our operations in Indonesia, we are looking for a highly motivated Retention Sales Specialist to join our remote team.
In this role, you will be the bridge between our world-class curriculum and the families we serve. Your mission is to ensure our students continue their educational journey by demonstrating the long-term value of our programs. If you are passionate about education, possess a persuasive mindset, and thrive in a remote, target-oriented environment, we want to meet you.
Tanggung Jawab
- Proactively engage with existing parents to discuss student progress and learning pathways.
- Manage the renewal process to ensure high retention rates across our diverse course catalog.
- Consult with parents to identify their children's needs and recommend appropriate advanced courses.
- Maintain accurate records of student interactions and sales activities in our CRM.
- Execute strategic follow-ups via phone, email, and messaging platforms.
- Collaborate with the academic team to align sales messaging with our educational goals.
- Participate in regular team meetings to share best practices and hit revenue targets.
Kualifikasi
- Proven experience in Sales, Account Management, or Customer Retention, preferably in EdTech or Education.
- Strong interpersonal and communication skills, with the ability to build trust quickly.
- Proficiency in CRM software and virtual communication tools.
- Self-motivated professional capable of delivering results in a remote work setting.
- Strong understanding of the Indonesian education market and parental expectations.
- Excellent command of Indonesian and professional English.
- Bachelor's degree in Business, Education, or a related field is an advantage.