Deskripsi Pekerjaan
Agro Boga Utama is a leading company in the food industry, and we are currently seeking a highly motivated and results-oriented Sales Force (Farmer) to join our team at the Head Office in Jakarta. In this role, you will play a pivotal part in maintaining and growing our existing customer base, ensuring high levels of satisfaction through consistent engagement and professional account management.
As a Farmer, you will be the face of Agro Boga Utama to our current clients, focusing on building long-term relationships rather than just transactions. You will manage the entire post-sales journey, ensuring orders are processed efficiently and products are delivered to the highest standards. We are looking for a candidate who is passionate about sales, detail-oriented, and capable of fostering customer loyalty in a competitive market.
Tanggung Jawab
- Develop and maintain strong, long-lasting relationships with existing clients to ensure retention and recurring revenue.
- Process sales orders accurately and ensure timely communication with customers regarding order status.
- Conduct regular follow-ups and monitor product delivery to ensure customer satisfaction (after-sales service).
- Identify opportunities for up-selling and cross-selling within the existing account portfolio.
- Handle customer inquiries, feedback, and complaints professionally to resolve issues promptly.
- Collaborate with internal departments (logistics and supply chain) to ensure seamless order fulfillment.
- Prepare weekly and monthly sales reports to track account performance and achievement of targets.
Kualifikasi
- Minimum Diploma or Bachelor’s Degree in Marketing, Business Administration, or related fields.
- Proven experience as a Sales Representative, Account Manager, or similar role (preferably in the Food or FMCG industry).
- Strong communication and interpersonal skills, with the ability to build rapport with diverse clients.
- Highly organized, detail-oriented, and capable of managing multiple client accounts simultaneously.
- Excellent problem-solving skills and a proactive customer-centric approach.
- Proficient in Microsoft Office (Excel, Word) and familiar with CRM software.
- Ability to work under pressure and meet sales targets in a fast-paced environment.