Deskripsi Pekerjaan
Join Toyota Astra Financial Services as a Sales Survey Officer and become a key driver in our mission to deliver exceptional financial solutions across Sumatera Selatan. In this dynamic role, you'll be instrumental in acquiring high-quality customer applications while meticulously executing acquisition procedures to achieve sales targets and ensure unparalleled customer satisfaction. As a leader in automotive financing, we empower our team to thrive in a results-oriented environment where your contributions directly impact our growth and service excellence. You'll work closely with cross-functional teams to streamline processes, maintain compliance with industry standards, and uphold the Toyota Astra legacy of reliability and innovation. This position offers a unique opportunity to develop your expertise in financial services while making a tangible difference in customers' lives through accessible and transparent financing options.
Tanggung Jawab
- Conduct comprehensive customer surveys and application assessments to evaluate eligibility and creditworthiness
- Execute end-to-end acquisition procedures while adhering to company policies and regulatory requirements
- Collaborate with sales teams to identify qualified leads and support conversion strategies
- Maintain accurate documentation of customer interactions and application progress
- Monitor sales performance metrics and implement action plans to achieve monthly targets
- Provide exceptional customer service throughout the application and approval process
- Coordinate with verification teams to ensure data integrity and compliance
Kualifikasi
- Minimum high school diploma (D3/S1 degree preferred in Business, Finance, or Marketing)
- 1+ years of experience in sales, customer service, or financial services
- Strong communication and interpersonal skills with ability to build rapport
- Proficiency in Microsoft Office Suite and digital documentation systems
- Knowledge of credit assessment principles and lending regulations
- Results-driven mindset with proven ability to meet sales targets
- Attention to detail and commitment to compliance standards
- Valid driver's license and willingness to travel within Sumatera Selatan