Deskripsi Pekerjaan
PT Kaya Mulia Anugrah is seeking a dynamic Sales Team Leader to drive our digital transformation and sales excellence. As a key strategic leader, you'll orchestrate cross-functional teams to optimize online sales operations while maximizing revenue growth and customer satisfaction across all digital channels. This pivotal role requires a visionary approach to sales strategy, data-driven decision-making, and the ability to inspire teams to exceed performance targets in Indonesia's competitive e-commerce landscape.
You'll spearhead initiatives to enhance customer experience, streamline sales workflows, and implement innovative digital sales tactics. The ideal candidate will leverage analytical insights to identify growth opportunities while fostering a culture of continuous improvement within the sales organization. This position offers the chance to shape the future of our sales operations and make a tangible impact on our business expansion goals.
Tanggung Jawab
- Lead, mentor, and manage cross-functional sales teams to achieve monthly/quarterly KPIs
- Optimize online sales operations across digital platforms (e-commerce, social media)
- Develop and implement data-driven sales strategies to maximize revenue growth
- Enhance customer experience at all digital touchpoints to increase retention and conversion
- Analyze sales performance metrics to identify improvement opportunities
- Collaborate with marketing, product, and customer service teams for integrated campaigns
- Coach team members on sales techniques and digital best practices
- Prepare regular performance reports and strategic recommendations
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- Minimum 3-5 years in sales leadership with digital commerce focus
- Proven track record of exceeding sales targets in online environments
- Strong analytical skills with experience in sales data interpretation
- Expertise in CRM platforms and sales automation tools
- Exceptional communication, negotiation, and team-building abilities
- Fluency in Indonesian and English (written/spoken)
- Experience in cross-functional team management