Deskripsi Pekerjaan
Ag Staffing Malaysia is seeking an experienced Salon Senior Manager to lead our high-end beauty salon operations in Kelantan. As a key leader in the beauty industry, you will drive business growth through exceptional client experiences, team development, and operational excellence. This role requires a strategic thinker with a passion for luxury service standards and proven leadership in the beauty sector. You'll oversee daily salon operations, mentor staff, implement marketing initiatives, and ensure compliance with industry regulations while maintaining a luxurious atmosphere that exceeds client expectations. Join our dynamic team to shape the future of premium beauty services in Kelantan.
Tanggung Jawab
- Lead and mentor salon staff to deliver exceptional client experiences and service excellence
- Develop and implement sales strategies to achieve revenue targets and KPIs
- Manage inventory, budgeting, and financial performance of salon operations
- Coordinate staff scheduling, training programs, and performance evaluations
- Ensure compliance with health, safety, and hygiene regulations
- Drive client retention through personalized service and loyalty programs
- Analyze market trends to implement innovative service offerings and promotions
Kualifikasi
- Minimum 5 years of progressive experience in salon management or senior beauty leadership
- Proven track record of achieving sales targets and team development
- Strong knowledge of beauty industry trends, products, and service standards
- Excellent interpersonal, communication, and conflict resolution skills
- Certification in cosmetology, beauty therapy, or related field preferred
- Ability to work flexible hours including weekends and holidays
- Proficiency in salon management software and inventory systems