Deskripsi Pekerjaan
Join TDCX as a Senior Digital Customer Engineer and become the cornerstone of our partners' cloud transformation journey. In this pivotal role, you'll serve as the primary technical liaison, expertly guiding clients through complex cloud evaluations while architecting innovative technical roadmaps that align with their business objectives. Leverage your deep technical expertise to solve critical infrastructure challenges, optimize cloud deployments, and drive digital innovation for global enterprises. If you thrive at the intersection of technology and customer strategy, this role offers the perfect platform to make measurable impact while advancing your career in cloud architecture.
Tanggung Jawab
- Lead technical evaluations and solution design for complex cloud infrastructure projects
- Develop comprehensive technical roadmaps aligned with partner business objectives
- Provide expert guidance on cloud migration strategies and optimization techniques
- Collaborate with cross-functional teams to implement scalable cloud solutions
- Conduct technical workshops and training sessions for partner stakeholders
- Monitor solution performance and recommend continuous improvement initiatives
- Document technical specifications and best practices for knowledge sharing
Kualifikasi
- Bachelor's degree in Computer Science, Engineering, or related technical field
- 5+ years of experience in cloud technologies (AWS/Azure/GCP) and infrastructure solutions
- Proven track record in technical consulting or customer engineering roles
- Strong analytical skills with ability to translate business requirements into technical solutions
- Excellent communication skills for presenting complex concepts to diverse audiences
- Relevant cloud certifications (e.g., AWS Solutions Architect, Azure Engineer)
- Experience with DevOps practices and CI/CD pipeline implementation