Deskripsi Pekerjaan
Are you a seasoned E-commerce professional with a passion for driving online sales and a deep understanding of the TikTok ecosystem? The Supreme HR Advisory is seeking a highly motivated and results-oriented Senior E-commerce Operations Executive for our esteemed client based in the vibrant Mid Valley City, Kuala Lumpur.
This pivotal role demands a strategic thinker and an operational expert who can take ownership of the full spectrum of our client's e-commerce activities, with a significant emphasis on maximizing presence and performance on TikTok Shop. You will be instrumental in developing, implementing, and optimizing strategies to boost sales, enhance customer engagement, and streamline operational efficiencies across all digital sales channels, with a primary focus on the dynamic world of TikTok. If you thrive in a fast-paced environment, possess an analytical mindset, and have a proven track record of success in digital commerce, we invite you to lead our client's online growth story.
Join a forward-thinking team where your expertise in TikTok E-commerce and operational management will directly contribute to market leadership and brand expansion. This is an exceptional opportunity to make a tangible impact and elevate your career within a rapidly growing sector.
Tanggung Jawab
- Develop and execute comprehensive e-commerce strategies, with a strong focus on TikTok Shop, to drive sales, increase brand visibility, and achieve revenue targets.
- Manage end-to-end operational processes for TikTok Shop and other e-commerce platforms, including product listing optimization, inventory management, order fulfillment, and post-sales customer service.
- Lead the planning and execution of TikTok marketing campaigns, live streams, and promotional activities to maximize engagement and conversion rates.
- Analyze sales data, market trends, and competitor activities to identify growth opportunities and refine e-commerce strategies.
- Collaborate cross-functionally with marketing, logistics, and product development teams to ensure seamless execution and optimal customer experience.
- Oversee the monitoring of platform performance metrics, preparing regular reports, and presenting actionable insights to management.
- Stay abreast of the latest TikTok features, e-commerce technologies, and digital marketing trends to recommend and implement innovative solutions.
- Provide mentorship and guidance to junior team members, fostering a culture of continuous improvement and operational excellence.
Kualifikasi
- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- Minimum of 3-5 years of progressive experience in E-commerce operations, with a proven track record of success specifically within TikTok Shop.
- Demonstrable expertise in developing and executing digital marketing strategies, including content creation and campaign management on TikTok.
- Proficiency with e-commerce platforms, analytics tools (e.g., Google Analytics), and CRM systems.
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
- Excellent communication, interpersonal, and leadership skills, with the ability to collaborate effectively with diverse teams.
- Proactive, self-motivated, and able to thrive in a dynamic, fast-paced environment.
- Fluency in English; proficiency in Malay is a plus.