Deskripsi Pekerjaan
Are you a results-driven professional with a passion for building lasting business relationships? Fujitec, a global leader in elevator and escalator technology, is currently seeking a high-performing Service Sales (Key Account) to join our professional team in Surabaya.
In this pivotal role, you will be the face of Fujitec for our existing and potential key accounts. You will be responsible for identifying service opportunities, managing client expectations, and ensuring that our maintenance and modernization solutions align perfectly with our customers' needs. We are looking for a strategic thinker who can navigate complex client requirements while driving revenue growth and ensuring total customer satisfaction.
Join a world-class team where your efforts directly contribute to the safety, efficiency, and excellence of our service operations. If you are eager to take the next step in your career with a prestigious multinational organization, we want to hear from you.
Tanggung Jawab
- Develop and execute strategic sales plans to achieve monthly and annual revenue targets for service contracts.
- Manage and nurture relationships with existing key account clients to ensure long-term retention and satisfaction.
- Proactively identify new business opportunities within assigned territories and industry segments.
- Prepare and present professional sales proposals, service quotations, and contract renewals.
- Conduct regular site visits and client meetings to assess equipment performance and service needs.
- Collaborate closely with internal technical and engineering teams to ensure seamless service delivery.
- Maintain accurate sales records and provide regular reporting to management on pipeline status and market trends.
- Resolve client concerns promptly by coordinating with the operations team to ensure high-quality service outcomes.
Kualifikasi
- Bachelor’s degree in Engineering, Business Administration, Marketing, or a related field.
- Minimum 2-3 years of proven experience in B2B sales, key account management, or technical service sales.
- Strong understanding of the elevator/escalator industry or general building maintenance services is highly preferred.
- Excellent communication, negotiation, and interpersonal skills in both Indonesian and English.
- Ability to work independently, manage time effectively, and handle high-pressure sales environments.
- Proficient in MS Office suite and familiarity with CRM software for sales tracking.
- Possess a valid driver’s license and own transportation for client visits.
- Demonstrated ability to meet and exceed challenging sales KPIs.