Deskripsi Pekerjaan
Join Xpert Empire Sdn Bhd as a Smartphone Repair Technician and become an essential part of our dynamic service team! We're seeking a skilled professional to diagnose, troubleshoot, and repair smartphones with precision while maintaining our company's high service standards. You'll ensure seamless store operations by delivering quality repairs that exceed customer expectations. This role offers hands-on experience with cutting-edge mobile technology while contributing to a thriving retail environment. Our technicians enjoy competitive compensation and opportunities for skill development in a supportive workplace culture.
As a key member of our technical staff, you'll handle complex repairs ranging from screen replacements to motherboard diagnostics. Your expertise will directly impact customer satisfaction and store efficiency. We value professionals who combine technical prowess with strong communication skills to guide customers through repair processes. If you're passionate about mobile technology and committed to excellence, this position offers a rewarding career path in Malaysia's growing electronics service sector.
Tanggung Jawab
- Diagnose hardware/software malfunctions in smartphones using advanced diagnostic tools
- Perform component-level repairs including screen/battery replacements and motherboard fixes
- Execute repairs according to company SOPs ensuring quality and consistency
- Test repaired devices to verify functionality and performance standards
- Provide clear technical explanations to customers regarding repair processes
- Maintain organized workspace and proper handling of repair equipment
- Stay updated on latest smartphone models and emerging repair technologies
Kualifikasi
- 1-2 years of hands-on smartphone repair experience
- Proficiency with diagnostic software and repair tools (e.g., multimeters, soldering stations)
- Knowledge of iOS and Android operating systems
- Certification in electronics repair or related technical field preferred
- Strong problem-solving abilities and attention to detail
- Excellent customer service and communication skills
- Ability to work independently and meet repair deadlines