Deskripsi Pekerjaan
Join Mapan Group, Indonesia's leading F&B retail company, as our Staff Marketplace & E-Commerce! We offer competitive compensation, continuous professional development, and optimal work-life balance in a dynamic environment. This role is perfect for digital-savvy professionals passionate about driving online sales growth. You'll manage multi-platform e-commerce operations, optimize product visibility, and ensure seamless customer experiences across digital channels. Be part of our innovative team transforming Indonesia's retail landscape!
Tanggung Jawab
- Manage product listings and inventory across multiple e-commerce platforms (Tokopedia, Shopee, Lazada)
- Monitor marketplace performance metrics and implement optimization strategies
- Coordinate order fulfillment and delivery logistics with warehouse teams
- Handle customer inquiries and resolve marketplace-related issues
- Analyze sales data and report on marketplace trends and opportunities
- Collaborate with marketing teams on digital promotion campaigns
- Ensure compliance with platform policies and marketplace guidelines
Kualifikasi
- Minimum D3/S1 degree in Marketing, Business, or related field
- 1+ years experience in e-commerce or digital sales operations
- Proficient in managing major Indonesian marketplaces
- Strong analytical skills with attention to detail
- Excellent communication and problem-solving abilities
- Experience with inventory management systems
- Basic knowledge of digital marketing principles