Deskripsi Pekerjaan
52 Pilates is seeking a dynamic and organized Studio Admin & Social Media Manager to become the heartbeat of our day-to-day operations. Located in the vibrant Kuala Lumpur City Centre, this is a unique opportunity for a Mandarin speaker to blend administrative precision with creative digital marketing. You will be responsible for ensuring the smooth running of our studio while building a strong online presence that attracts new clients and engages our community. We are looking for someone who thrives in a wellness environment and can manage multiple priorities with ease.
As the face of our studio, you will welcome members with warmth and professionalism, handle inquiries, and ensure our digital channels reflect our brand’s energy and values. This role requires a proactive approach to problem-solving and a genuine passion for helping others achieve their fitness goals.
Tanggung Jawab
- Manage daily studio operations, including front desk management, reception duties, and client check-ins.
- Act as the primary point of contact for Mandarin-speaking clients and community members.
- Oversee social media content creation, including photography, captions, and scheduling on Instagram and Facebook.
- Coordinate class schedules, manage online bookings, and ensure a seamless member experience.
- Assist in marketing initiatives, such as event planning, promotional campaigns, and maintaining the studio's online directory.
- Maintain accurate client records, handle membership renewals, and process payments efficiently.
Kualifikasi
- Proficiency in Mandarin (spoken and written) is essential.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Previous experience in customer service, reception, or studio management is preferred.
- Familiarity with social media platforms and basic design tools (e.g., Canva) is a plus.
- Passion for Pilates or yoga is highly desirable.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends and evenings.