Deskripsi Pekerjaan
Launch your retail leadership journey with MR.DIY's exclusive Supervisor Apprentice Program at our vibrant AEON Mall Bandar Dato Onn location. This immersive 12-month program combines hands-on store operations management with structured leadership training, designed to transform motivated individuals into confident retail supervisors. You'll gain expertise in inventory control, team coordination, customer experience optimization, and operational compliance while working alongside industry experts. Our apprentices receive personalized mentorship, cross-functional exposure, and career development workshops that accelerate professional growth. Join Malaysia's leading home improvement retailer and build a foundation for long-term management success in the dynamic retail sector.
Tanggung Jawab
- Supervise daily store operations including staff scheduling and workflow coordination
- Train and mentor new staff on product knowledge, sales techniques, and safety protocols
- Monitor inventory levels and assist with stock replenishment and merchandising
- Ensure compliance with visual merchandising standards and store presentation guidelines
- Handle customer inquiries and resolve service escalations with professionalism
- Contribute to sales achievement through team coaching and performance monitoring
- Participate in operational audits and implement improvement recommendations
Kualifikasi
- Minimum SPM qualification or equivalent with strong academic record
- Basic computer literacy and familiarity with retail POS systems
- Excellent communication skills in Bahasa Malaysia and English
- Customer service mindset with problem-solving aptitude
- Ability to work flexible hours including weekends and public holidays
- Leadership potential demonstrated through extracurricular activities or part-time roles
- Willingness to complete mandatory safety and compliance training