Deskripsi Pekerjaan
Launch your leadership journey with MR.DIY's exclusive Supervisor Apprentice Program! As Malaysia's leading home improvement retailer, we're seeking motivated individuals to develop into future retail supervisors through structured training and hands-on experience. This program combines classroom learning with real-world operations at our vibrant AEON Taman Universiti Shopping Centre outlet. You'll gain invaluable insights into inventory management, team leadership, customer service excellence, and retail operations while building a foundation for long-term career growth. Join our dynamic team and transform your passion for retail into a rewarding supervisory career.
Tanggung Jawab
- Assist senior supervisors in daily store operations and staff management
- Train and mentor new team members on product knowledge and customer service protocols
- Monitor inventory levels and participate in stock reconciliation processes
- Ensure compliance with safety standards and visual merchandising guidelines
- Handle customer inquiries and resolve escalations professionally
- Support promotional campaigns and sales initiatives execution
- Generate daily reports on store performance metrics
Kualifikasi
- Sijil Pelajaran Malaysia (SPM) or equivalent qualification
- Minimum 1 year experience in retail or customer service roles
- Strong leadership potential and interpersonal communication skills
- Basic proficiency in inventory management systems
- Ability to work flexible hours including weekends and public holidays
- Valid Malaysian driving license (preferred for multi-site support)
- Passion for retail and commitment to continuous learning