Deskripsi Pekerjaan
MR.DIY Group is Malaysia's leading home improvement retailer, renowned for providing affordable and high-quality products. We are currently looking for a motivated and eager Supervisor Apprentice to join our expanding team at our Tanjong Puteri Resort branch in Pasir Gudang, Johor. This is an exceptional opportunity for fresh graduates or early-career professionals to gain hands-on experience in retail management and operations. As a Supervisor Apprentice, you will be immersed in the day-to-day running of the store, learning from experienced mentors and developing the essential skills required to lead a team effectively. We are looking for individuals who are passionate about customer service, possess a keen eye for detail, and are eager to grow within the retail industry. Join us and start your journey towards a successful management career with one of the country's most dynamic retail brands.
Tanggung Jawab
- Assist the Store Manager in overseeing daily store operations and ensuring smooth workflow.
- Provide exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Monitor inventory levels and assist in stock management, stocktaking, and replenishment.
- Train and support new sales associates on company policies, products, and sales techniques.
- Maintain a clean, organized, and safe shopping environment in accordance with brand standards.
- Help implement visual merchandising displays to maximize sales and enhance the customer experience.
- Participate in team meetings and contribute ideas to improve store performance and productivity.
Kualifikasi
- Diploma or Bachelor’s degree in any field.
- Minimum 1-2 years of experience in retail, sales, or customer service is preferred.
- Strong communication and interpersonal skills with the ability to interact with diverse customers.
- Ability to work flexibly, including weekends, public holidays, and evening shifts.
- Proactive attitude with a strong willingness to learn and develop leadership skills.
- Basic computer literacy and proficiency in using POS systems.