Deskripsi Pekerjaan
Are you a motivated individual looking to fast-track your career in retail management? MR.DIY, Malaysia's leading home improvement retailer, is seeking ambitious candidates for our Supervisor Apprentice Program (SAP) in Taman Setapak Indah, Kuala Lumpur. This program is specifically designed to transform high-potential talent into future leaders through hands-on experience, mentorship, and operational training.
As an apprentice, you will dive deep into the daily operations of our fast-paced retail environment. You will gain comprehensive exposure to inventory management, team leadership, visual merchandising, and customer service excellence. If you are passionate about retail, hungry for career advancement, and eager to learn the ropes of managing a high-volume store, we want to hear from you.
We offer a supportive environment where your growth is our priority. Successful candidates will be mentored by experienced Store Supervisors and Managers, gaining the professional toolkit necessary to take on supervisory responsibilities within our expanding network. Join us and become a part of the MR.DIY success story!
Tanggung Jawab
- Participate in comprehensive on-the-job training covering all aspects of retail store operations.
- Assist the Store Supervisor in managing daily store activities, including opening/closing procedures and shift scheduling.
- Ensure high standards of visual merchandising and store cleanliness are maintained at all times.
- Provide exceptional customer service and assist in resolving customer inquiries or complaints effectively.
- Monitor inventory levels, assist in stock replenishment, and conduct regular stock takes.
- Support the team in achieving store sales targets and key performance indicators (KPIs).
- Ensure strict adherence to company policies, safety protocols, and operational procedures.
Kualifikasi
- Candidate must possess at least a Diploma or Degree in any field, or equivalent experience.
- Fresh graduates are strongly encouraged to apply; prior retail experience is a bonus but not mandatory.
- Strong leadership potential with a proactive and 'can-do' attitude.
- Excellent communication and interpersonal skills to engage with customers and team members.
- Willingness to work on shifts, weekends, and public holidays as required by the retail environment.
- Ability to work independently and as part of a dynamic team.
- High level of integrity, punctuality, and commitment to learning.