Deskripsi Pekerjaan
Are you a strategic leader passionate about the digital retail landscape? Favorite Indonesia is seeking an experienced and dynamic E-Commerce Supervisor to drive our online growth. In this role, you will be at the forefront of our digital strategy, responsible for planning, executing, and optimizing promotional activities across key marketplaces such as Tokopedia, Shopee, and TikTok Shop. You will lead the charge in maximizing sales performance, enhancing brand visibility, and ensuring an exceptional customer journey from browsing to checkout.
As the E-Commerce Supervisor, you will act as a bridge between our marketing goals and operational execution. You will oversee a team of marketplace managers, mentor staff to improve listing quality and conversion rates, and analyze market trends to stay ahead of the competition. We are looking for a results-oriented professional who thrives in a fast-paced environment and possesses a deep understanding of the Indonesian e-commerce ecosystem.
As the E-Commerce Supervisor, you will act as a bridge between our marketing goals and operational execution. You will oversee a team of marketplace managers, mentor staff to improve listing quality and conversion rates, and analyze market trends to stay ahead of the competition. We are looking for a results-oriented professional who thrives in a fast-paced environment and possesses a deep understanding of the Indonesian e-commerce ecosystem.
Tanggung Jawab
- Develop and implement comprehensive e-commerce strategies tailored to the algorithms and consumer behavior of major marketplaces like Tokopedia, Shopee, and TikTok Shop.
- Oversee daily operations and optimization of product listings, ensuring accurate descriptions, high-quality images, and competitive pricing.
- Plan and execute high-impact promotional campaigns, flash sales, and seasonal campaigns to drive traffic and boost conversion rates.
- Lead, train, and supervise the e-commerce team, conducting performance reviews and setting clear KPIs.
- Analyze sales data, traffic sources, and competitor activities to identify growth opportunities and optimize marketing spend.
- Collaborate with the marketing and product teams to align e-commerce activities with broader brand strategies.
- Manage inventory levels in coordination with logistics to prevent stockouts and overstock situations.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Minimum of 3-5 years of experience in E-Commerce management, with at least 1 year in a supervisory or leadership role.
- Strong hands-on experience managing operations on Tokopedia, Shopee, and TikTok Shop.
- Proficient in using digital marketing tools, Google Analytics, and marketplace analytics dashboards.
- Excellent leadership, communication, and interpersonal skills with the ability to motivate a diverse team.
- Strong analytical mindset with the ability to interpret data and translate insights into actionable business strategies.
- Fluency in English and Indonesian is preferred.