Deskripsi Pekerjaan
We are seeking an experienced and dedicated Laundry Supervisor to join our team at Mos Laundry. As a key member of our operations, you will oversee the daily activities of our laundry services, ensuring efficient and high-quality operations. The ideal candidate will have a keen eye for detail, strong leadership skills, and a commitment to customer satisfaction.
In this role, you will manage the entire laundry process, from receiving and sorting items to coordinating delivery services. You will be responsible for maintaining inventory levels, ensuring equipment is functioning properly, and implementing quality control measures. Additionally, you will work closely with our courier team to ensure timely and accurate delivery of services to our valued customers.
We offer competitive compensation packages and opportunities for professional growth. If you are passionate about laundry services and possess the skills to lead a team effectively, we encourage you to apply for this exciting position with Mos Laundry.
Tanggung Jawab
- Manage and oversee daily laundry operations, including sorting, washing, drying, and folding
- Coordinate with the courier team to ensure timely pickup and delivery of laundry services
- Monitor inventory levels of cleaning supplies and detergents, and place orders as needed
- Ensure all equipment is properly maintained and functioning efficiently
- Implement quality control measures to ensure high standards of cleanliness and service
- Train and supervise laundry staff, providing guidance and feedback as needed
- Handle customer inquiries and resolve any issues promptly and professionally
- Prepare daily, weekly, and monthly reports on operational performance
Kualifikasi
- Previous experience in laundry or similar service industry is required
- Strong leadership and team management skills
- Excellent attention to detail and organizational abilities
- Ability to work efficiently in a fast-paced environment
- Good communication skills, both verbal and written
- Basic knowledge of laundry equipment and cleaning products
- Ability to solve problems independently and make sound decisions
- Customer service oriented with a friendly and professional demeanor