System Operation Officer

Are you a detail-oriented IT professional looking to make a tangible impact? Datascrip is seeking a dedicated System Operation Officer to ensure the stability, security, and efficiency of our core business systems.

In this pivotal role, you will be responsible for the daily maintenance, monitoring, and optimization of our ERP systems and internal applications. You will act as the first line of defense for technical issues, ensuring data integrity and system availability for our employees. We are looking for a proactive problem-solver who is committed to service excellence and can maintain high operational standards in a dynamic environment.

Key Responsibilities:

• Monitor system performance and uptime for ERP and internal applications.
• Troubleshoot and resolve technical issues reported by end-users promptly.
• Manage user access, permissions, and security settings within the ERP environment.
• Perform regular system backups, updates, and patch management.
• Collaborate with the IT development team to plan and execute system upgrades.
• Document standard operating procedures (SOPs) for system maintenance.
• Analyze system logs to identify potential risks or performance bottlenecks.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in System Administration or Operation, specifically with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Strong understanding of database management and SQL queries.
• Familiarity with network infrastructure and server maintenance.
• Excellent analytical and problem-solving skills.
• Strong communication skills to interact with non-technical staff effectively.
• Ability to work independently and handle multiple tasks in a fast-paced environment.