Deskripsi Pekerjaan
Join DSV Global Transport and Logistics as a Team Lead in Operational Services for Ocean & Air Freight, where you'll drive excellence in logistics operations. We're seeking a dynamic leader to foster a culture of trust, open communication, and innovative problem-solving. In this critical role, you'll inspire and motivate your team to achieve operational excellence while ensuring seamless execution of global freight services. Your leadership will directly impact our service delivery standards, client satisfaction, and team development in a fast-paced logistics environment.
Tanggung Jawab
- Lead and mentor a high-performing team of operational specialists in ocean and air freight services
- Oversee daily operations to ensure timely execution of freight shipments and documentation
- Implement process improvements to enhance operational efficiency and service quality
- Monitor KPIs and performance metrics to maintain service level agreements
- Collaborate with cross-functional teams to resolve operational challenges
- Ensure compliance with customs regulations and industry standards
- Drive continuous improvement initiatives within the operational services framework
Kualifikasi
- Bachelor's degree in Logistics, Supply Chain Management, or Business Administration
- Minimum 5 years of experience in freight forwarding operations with 2+ years in team leadership
- Proven expertise in ocean and air freight operations and documentation
- Strong analytical skills with ability to interpret operational data
- Excellent communication and stakeholder management abilities
- Experience implementing process optimization in logistics environments
- Proficiency in logistics management software and ERP systems