Deskripsi Pekerjaan
Join Bhagi's International Trading Corporation as a Technical Supervisor and lead our dynamic technical and customer service teams to excellence. This pivotal role requires a strategic leader who can optimize daily operations, resolve complex technical challenges, and drive team performance. You'll be instrumental in implementing best practices, ensuring service quality, and fostering a culture of continuous improvement. Collaborate cross-functionally to align technical strategies with business objectives while maintaining compliance with industry standards. Ideal candidates thrive in fast-paced environments and possess a passion for mentorship and innovation.
Tanggung Jawab
- Oversee daily operations of technical and customer service teams to ensure efficiency and service excellence
- Provide technical guidance and support to team members, resolving complex operational issues
- Monitor performance metrics and implement strategies for continuous improvement
- Train and mentor team members to enhance technical skills and service delivery
- Collaborate with cross-functional departments to align technical operations with business goals
- Ensure compliance with safety protocols and company policies
- Prepare and submit regular performance reports and operational analysis
Kualifikasi
- Bachelor's degree in Engineering, Technology, or related field (or equivalent experience)
- Minimum 3-5 years in technical supervision or team leadership role
- Strong technical aptitude with hands-on experience in relevant systems
- Excellent problem-solving and decision-making abilities
- Proven track record in team development and performance management
- Exceptional communication and interpersonal skills
- Ability to thrive in fast-paced environments with competing priorities