Deskripsi Pekerjaan
Join Bank Danamon as a Teller and become the face of our banking operations in Surabaya. We're seeking a detail-oriented professional to deliver exceptional customer service while handling financial transactions with precision and integrity. In this role, you'll process deposits, withdrawals, and transfers while maintaining strict compliance with banking regulations and security protocols. You'll also assist customers with account inquiries, resolve transaction issues, and promote our digital banking solutions. Bank Danamon values teamwork, so you'll collaborate closely with branch colleagues to ensure seamless operations and exceed customer expectations. If you thrive in a fast-paced environment and are passionate about building trust through reliable financial services, we encourage you to apply and grow your career with Indonesia's premier banking institution.
Tanggung Jawab
- Process cash and non-cash transactions accurately and efficiently
- Provide exceptional customer service with a friendly and professional demeanor
- Verify transaction details and ensure compliance with banking policies
- Resolve customer inquiries regarding account balances and transaction statuses
- Balance cash drawers and reconcile daily transactions
- Cross-sell bank products and services based on customer needs
- Maintain strict confidentiality of customer financial information
- Contribute to a secure and efficient branch environment
Kualifikasi
- Minimum high school diploma (D3/S1 preferred)
- 1+ years of customer service or cash handling experience
- Strong numerical accuracy and attention to detail
- Excellent interpersonal and communication skills
- Basic computer proficiency with banking software
- Ability to work in a fast-paced, customer-focused environment
- Integrity and commitment to ethical banking practices
- Willingness to work flexible hours including weekends