Deskripsi Pekerjaan
Join our dynamic team as a Test Center Administrator and become a vital part of our international corporate testing network. In this contract position, you'll be responsible for proctoring digital testing services while maintaining the highest standards of security, integrity, and efficiency. You'll collaborate closely with operational teams to ensure seamless test administration for global clients, troubleshoot technical issues, and uphold testing protocols. This role offers the opportunity to work in a fast-paced environment where attention to detail and customer service excellence are paramount. If you're passionate about supporting professional development through reliable testing solutions, this position provides a unique platform to contribute to our mission of delivering secure and compliant assessment services.
Tanggung Jawab
- Proctor digital examinations for international corporate clients
- Ensure test security and compliance with established protocols
- Support operational team in daily test center activities
- Manage test materials and equipment inventory
- Provide technical support during testing sessions
- Document test incidents and irregularities
- Maintain a professional testing environment for all candidates
- Coordinate with stakeholders regarding testing schedules
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- Previous experience in test administration or proctoring
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Basic troubleshooting knowledge of testing equipment/software
- Ability to work independently and as part of a team
- Proficiency in English and Bahasa Indonesia
- Knowledge of testing security protocols