Deskripsi Pekerjaan
Are you passionate about cutting-edge technology and delivering exceptional customer experiences? Xiaomi is looking for a dynamic and motivated Senior Product Consultant to join our expanding retail team in Makassar. As a global leader in innovation and smart ecosystem products, we are committed to providing premium service that matches the quality of our technology.
In this role, you will act as a brand ambassador, educating customers on our diverse portfolio—from state-of-the-art smartphones to advanced AIoT smart home devices. You will play a pivotal role in driving store performance, optimizing sales strategies, and ensuring every customer leaves our store with a solution that perfectly fits their lifestyle. If you are a sales-driven individual with a flair for tech and a desire to grow your career within a fast-paced retail environment, we want to hear from you.
Tanggung Jawab
- Provide expert-level product demonstrations and explanations for Xiaomi smartphones and AIoT ecosystem devices.
- Achieve and exceed monthly individual and store sales targets through proactive customer engagement.
- Maintain high standards of store visual merchandising, ensuring products are displayed according to brand guidelines.
- Build and nurture long-term relationships with customers to drive loyalty and repeat business.
- Manage inventory levels, replenishment, and stock accuracy within the store.
- Handle customer inquiries, technical troubleshooting, and after-sales service requests with professionalism and empathy.
- Train and mentor junior staff members to ensure consistent service quality across the team.
Kualifikasi
- Minimum of 2 years of experience in retail sales, preferably in consumer electronics or telecommunications.
- Deep passion for Xiaomi technology and a keen interest in the AIoT smart home market.
- Exceptional communication and interpersonal skills, with the ability to simplify complex technical concepts.
- Target-oriented mindset with a proven track record of hitting and exceeding sales KPIs.
- Strong problem-solving skills and the ability to remain calm under pressure in a busy retail environment.
- Professional appearance and a proactive, customer-first attitude.
- Fluent in Bahasa Indonesia; English proficiency is a plus.
- Flexible availability to work in shifts, including weekends and public holidays.