Deskripsi Pekerjaan
About the Role
Universitas Ciputra Jakarta is seeking a dedicated and detail-oriented Academic Operations Executive to join our dynamic team in Jakarta Barat. As an institution renowned for its commitment to entrepreneurship and academic excellence, we are looking for a professional who can ensure the seamless execution of our academic programs and provide top-tier administrative support to both faculty and students.
In this pivotal role, you will be the backbone of our academic delivery system. You will manage the intricate balance of scheduling, data management, and policy implementation that allows our educators to focus on teaching and our students to focus on learning. This is an excellent opportunity for a career-driven individual to contribute to a prestigious educational environment and grow within the higher education sector.
The ideal candidate is someone who thrives in a fast-paced environment, possesses exceptional organizational skills, and has a passion for operational excellence. You will work closely with various departments to maintain the highest standards of academic integrity and student satisfaction, ensuring that Universitas Ciputra remains a leader in modern education.
Tanggung Jawab
- Coordinate and manage the semester-based academic scheduling for all departments, ensuring optimal resource allocation.
- Maintain and update student academic records within the Student Information System (SIS) with 100% accuracy.
- Liaise between faculty members and the academic office to facilitate course materials, grading deadlines, and attendance tracking.
- Oversee the preparation and administration of mid-term and final examinations, including invigilation logistics.
- Provide comprehensive administrative support for curriculum development and the implementation of new academic policies.
- Act as the primary point of contact for student inquiries regarding academic regulations, transcripts, and registration.
- Generate and analyze operational reports for senior management to support data-driven decision-making.
- Collaborate with the admissions and registrar offices to ensure a smooth transition for new and graduating students.
Kualifikasi
- Bachelor’s Degree in Education Management, Business Administration, or a related field from a reputable university.
- Minimum of 2-3 years of professional experience in academic administration or operations within a higher education setting.
- Advanced proficiency in Microsoft Office Suite, particularly Excel (Pivot Tables, VLOOKUP) and database management.
- Fluency in both written and spoken English and Indonesian to support our international standard environment.
- Exceptional attention to detail and a proven track record of handling complex administrative tasks accurately.
- Strong interpersonal and communication skills, with a service-oriented mindset.
- Ability to work under pressure and meet strict academic deadlines throughout the semester cycle.
- Familiarity with Indonesian higher education regulations (DIKTI) is a significant advantage.