Deskripsi Pekerjaan
Are you a driven Sales Professional looking to make an impact in the global tech industry? ByteDance, the parent company of the revolutionary Lark platform, is seeking a talented Account Executive to join our dynamic team in Santa Ana, Metro Manila. As a leader in productivity and collaboration solutions, Lark is transforming how businesses operate worldwide.
In this role, you will be the primary point of contact for our valued customers, focusing on SaaS Account Management and Renewals. Your mission will be to ensure customer satisfaction, drive product adoption, and secure long-term contracts. You will work closely with cross-functional teams to understand client needs and provide tailored solutions that foster growth and retention.
We are looking for a proactive individual with a passion for sales and a knack for building lasting relationships. If you want to work with cutting-edge technology and a world-class product, apply today!
Tanggung Jawab
- Manage a portfolio of existing accounts to ensure high retention and satisfaction levels.
- Drive renewals and upsell opportunities within the assigned territory.
- Conduct regular business reviews with clients to align on usage and strategic goals.
- Collaborate with the Customer Success and Product teams to resolve client issues.
- Accurately update CRM records and maintain a pipeline forecast.
- Represent the Lark brand and promote its features to maximize enterprise value.
Kualifikasi
- Minimum of 3-5 years of experience in SaaS sales or Account Management.
- Strong understanding of the sales cycle, including renewals and upselling.
- Excellent verbal and written communication skills in English.
- Proficiency in using CRM tools (e.g., Salesforce, HubSpot).
- Self-motivated with a proven track record of meeting or exceeding sales targets.
- Ability to work independently in a fast-paced, remote-friendly environment.